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Refund Policy

  • You have the right to return any tea accessory that does not suit you within 15 days after receipt of the order. However, perishables including packaged teas and tea leaves cannot be returned.
  • You are entitled to a replacement or refund after due diligence for any items which are deemed defective within 30 days after receipt of the order.
  • RJ Corp will only accept returns of tea accessories in their original condition and packaging and accompanied by the invoice the Customer shall be liable to bear the expenses for such returns. Returns that are used, damaged or soiled will not be accepted and may be returned to the Customer, at the Customer’s expense (this may include shipping costs and additional duties and taxes).
  • For orders shipped, RJ Corp will refund the original purchase price (including GST) of the item.
  • In order to be entitled to a refund, return or repair, please contact us as stated below by email at Customer Care.
  • RJ Corp shall not be liable to the Customer for default of its obligations under this these Terms or in relation to the Products when such default is by reason of:

(i) Fire, accident, any law, order, proclamation, regulation, demand or requirement of the Government of India  or of any of its government agencies, strikes, labour disputes, shortage of labour or lack of skilled labour, shortage or unavailability of products or raw materials, delay in transit or other causes whatsoever (whether similar to the foregoing or not) beyond the reasonable control of RJ Corp;

(ii) Act of God (i.e. extraordinary or unforeseeable manifestation of the forces of nature beyond the powers of human intervention, such as tornadoes, hurricanes, typhoons and earthquakes);

(iii) War or armed conflict or acts of terrorism, which include disruption of civil authority, transportation and communication services, in which cases, RJ Corp shall be excused from such performance to the extent of such prevention.

  • RJ Corp cannot be held accountable for delayed or unsatisfactory performance or non-delivery of products or services. The company cannot be held responsible if the product ordered is out of stock. .
  • No failure, delay, relaxation or indulgence on the part of RJ Corp in exercising any power or right conferred upon it in these Terms shall operate as a waiver of such power or right, nor shall any single exercise of any such power or right preclude any other or future exercise thereof, or the exercise of any other power or right under these Terms.
  • These Terms embody the entire agreement concluded between RJ Corp and you concerning the access and use of the Online Shopping and content. Any other terms or conditions issued by RJ Corp and governing its relations with you, in particular relating to any product or service, shall supplement these Terms and in the event of any inconsistency between them, the other terms and conditions shall prevail over these Terms.
  • If any of these Terms is held or interpreted by any governmental authority or a court of competent jurisdiction, to be illegal or invalid under present or future laws or regulations effective and applicable during the term of these Terms, such provisions shall be fully separable and these Terms shall be construed as if such illegal or invalid provision had never comprised a part of these Terms and the remaining provisions of these Terms shall remain in full force and effect and shall not be affected by the illegal or invalid provision or by its severance from these Terms.
  • Except for all affiliates of RJ Corp no other person shall have any rights whether under the Indian Contract Act, 1872 or any other law to enforce or enjoy any benefit under these Terms. Notwithstanding anything in these Terms the consent of any third party is not required for any variation (including any release or compromise of any liability under) of these Terms.
  • RJ Corp reserves the right to modify these Terms at any time. Your decision to continue to visit and make use of the Online Shopping after such changes have been made constitutes your formal acceptance of the new Terms. Therefore we ask that you check and review these Terms for such changes occasionally. Should you not agree to any provision herein or any changes we make to these Terms, we ask and advise that you do not use or continue to access the Online Shopping immediately.
  • Your use of this Website and these Terms shall be governed by, and interpreted in accordance with the laws of India.